Refund Policy
Last updated: March 2026
This policy covers refund terms for Mankai CRM licenses and web development services provided by Elijah Lemanski.
Mankai CRM Refunds
30-Day Refund Window
If you purchase a Mankai CRM license and decide it's not right for you within 30 days of purchase, contact me and I'll issue a full refund. No hoops to jump through, no interrogation. Just tell me it's not working for you.
To request a refund, email elijah@eplemanski.com with your purchase email address and the reason (optional, but helpful for me).
After 30 Days
Refunds are not available after the 30-day window has passed. Annual license renewals are not refundable.
Exceptions
I'll consider refund requests outside the 30-day window on a case-by-case basis in the following situations:
- A critical bug that prevents the plugin from functioning and that I'm unable to fix within a reasonable time
- A billing error on my end
- A duplicate charge
What Happens After a Refund
Your license is deactivated and you should uninstall the plugin. Your client data stays in your WordPress database -- the refund doesn't delete anything, it just ends your license.
Web Development Services Refunds
Deposits
The 50% project deposit is non-refundable once work has begun. If a project is cancelled before work starts, the deposit is refunded in full.
Mid-Project Cancellation
If you cancel a project after work has started, you will be billed for work completed to date at the agreed project rate (prorated). Any amount paid beyond that will be refunded. I will provide you with all completed work files at the time of cancellation.
Work Already Delivered
Once a project is delivered and accepted, payments are final. If you have concerns about work quality, contact me first -- I'd rather fix a problem than issue a dispute.
How to Request a Refund
Email elijah@eplemanski.com with your name, what you purchased, and what you'd like to resolve. I respond within one business day.
Contact
Elijah Lemanski
Marathon City, Wisconsin
elijah@eplemanski.com
(715) 680-6444