Getting Started
Portal Setup
Forms & Booking
Sessions & Projects
Quotes & Documents
Communication & Automation
Galleries & Delivery
Billing & Reporting
Troubleshooting
Workflows and Automation Presets
Use workflows to attach documents, send updates, trigger emails, move communication stages, and preset automation into session types.
Mankai workflows are stored as structured definitions with triggers, conditions, and actions. Some workflows are system-generated around email events, and others can be manually configured.
Common Workflow Actions
- Attach document
- Send project update
- Send email event
- Change status
- Create action item
- Notify admin
- Send questionnaire
- Set meta field
- Wait or delay
- Send communication reply
- Move communication stage
System Workflows
Mankai can seed system workflows tied to built-in event definitions. Those exist so core events like gallery delivery or quote changes can trigger consistent communication without requiring you to build everything from scratch.
Session Type Presets
Session types can auto-apply:
- A workflow
- A contract template
- A questionnaire form
- Automatic gallery creation
This is one of the biggest time savers in photographer mode.
How to Build Good Automation
- Automate predictable administrative steps, not judgment calls.
- Use delays intentionally.
- Do not trigger five emails when one would do the job.
- Test with a fake client record before using it in production.
Manual Execution
Manually built workflows can be executed against a project or session. System workflows are protected from manual execution because they are meant to be event-driven.
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